Telehealth Psychology

With the Federal Government’s latest decision to approve funding for your phone or Zoom psychology sessions, it is now even easier to make use of resources available to you for depression, anxiety, stress or any other mental health concerns.

You can now practise social distancing and have psychological counselling for any mental health disorder or suspected mental health problems, due to any cause be it bush-fires, floods, drought, COVID-19 or any other aspect of your life.

How do I access Telehealth?

You’ll need a referral from your doctor who will confirm your need for psychological therapy and you can initially utilise 6 sessions. You will also have available another 4 sessions if your doctor agrees.

Can I bulk-bill to Medicare?

Yes, bulk-billing is available and you will need to allow your psychologist to confirm your eligibility and you will also verbally agree to assign the Medicare benefit to your psychologist, prior to your consultation. This means there are no out of pocket expenses – no cash to outlay, no making a claim from Medicare. If you are not registered online with medicare, it might be worthwhile to do so now. Of course, it’s important to advise your psychologist that you would like to bulk-bill, in advance of your appointment.

I have a health fund, can I use that too?

No, you either use one or the other, not both.

How does it work?

Schedule an appointment, making sure you have your doctor’s referral prior to your consultation. Depending on the telecommunication channel you’ve selected, your psychologist will email you a Zoom link for a video conference meeting and will be online when you enter the meeting by clicking on the Zoom link, or will phone you for your appointment. If you make an appointment with Narelle, you will have a couple of questionnaires to complete prior to your appointment. One is called DASS42 and is a checklist of symptoms of Depression, Anxiety and Stress. DASS42 provides a baseline measure (not a diagnosis) and information about you to assist Narelle with a treatment plan and how best to work together.

What do I need to do?

Think about your home or work environment before your consultation. You’ll get the most from your session if you can follow these simple steps:

• Arrange a quiet and comfortable space for your call – you’ll be sitting for up to an hour
• Have a drink of water with you (visit the toilet before you start your session!)
• Make sure you will not be interrupted by family members or colleague’s so that you can stay present and focussed. After all, it’s all about you!
• Be prepared to take notes of suggestions, ideas and actions to take, or questions to ask
• Use a headset or earphones with a microphone if at all possible as sound quality is extremely important
• Make sure your wifi reaches your phone or laptop if using Zoom and that you have sufficient data available
• Remember, your session is confidential although some limitations do apply: if you are a danger to yourself or someone else, Narelle is required to ensure your safety, or the safety of others. For your session to occur, you will need to agree to this.

How do I get started?

Either text Narelle with your inquiry or request for an appointment on Mob 0412 251 196 or send an email inquiry which will allow you to give more information. Narelle will respond as soon as possible.

In the meantime, take care of you! You’re worth it!